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📦Livraison gratuite à partir de 75€ 🦃
📦Livraison gratuite à partir de 75€ 🦃

Repair at Biicou

1. What items do you repair?

Currently we only carry out repairs on strollers.

 

2. Why do you only repair strollers?

Strollers are the childcare items that get damaged the most (missing wheel, missing handlebar foam, etc.). So we decided to tackle this problem head on and save you from buying new products and making something new out of old.

However, if you have other childcare equipment that requires repair, please do not hesitate to send us a message, as we evaluate each situation on a case-by-case basis. If we end up with a lot of requests for the same type of item, we can see that there is real demand and open the repair to that category.

3. How to have your stroller repaired at Biicou?

To have your stroller repaired with Biicou, nothing could be simpler:

  1. Go to the repair area under “I am having my stroller repaired”, or click here
  2. Fill out the short form
  3. You just have to wait a few hours to receive a response from our team with a quote by email

4. Do you do home repairs?

Yes, we carry out stroller repairs at home in the center of Paris and its surroundings (Paris and its inner suburbs).

 

5. Where do you repair strollers?

Our team repairs all strollers in its workshop in Villetaneuse. This is also where we package all of our equipment. We also repair strollers at home.

6. What types of problems do you repair on strollers?

We mainly repair wheel problems (replacement of a torn or too damaged wheel, unblocking, etc.), the brake and folding system which frequently block

 

7. I know how to repair my stroller, but I just need a replacement part, what can you do for me

Biicou, your official Bugaboo and Babyzen spare parts reseller, brings together new and original spare parts for your stroller for you. Find the new wheels here , and their locking buttons, as well as the handlebar foams and their adjustment clips here for models such as the Bee, the Chameleon, the Fox and many others.

 

8. Do you offer quotes?

In the event of an accident with your stroller, if it is broken by a third party for example, and you need to have the repairs reimbursed by your insurance, Biicou can send you a quote on request.