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Faire réparer sa poussette à Paris : Le guide pratique pour les parents - BIICOU

Getting your stroller repaired in Paris: The practical guide for parents

Being a parent in Paris can be an exciting adventure, but it can also be a challenge, especially when it comes to keeping your baby gear in good working order. If your stroller needs repairs, don't worry, as there are plenty of options for getting help. In this article, we will guide you on how to get your stroller repaired in Paris.

Identify where the problem is coming from

Magnifying glass

The first crucial step when you see that your stroller has a problem (a wheel that comes loose, a brake that no longer works, etc.), or that you feel that it is no longer the same as before (feeling of braking) is to identify the problem. Carefully examining your stroller can help you determine if the repair can be done on your own or if you will need to go to a professional.

SO :

  1. Do a Thorough Inspection : Examine your stroller closely. Look for damaged parts, loose screws, or misaligned wheels. Sometimes the problem is obvious, like a wheel that isn't turning properly.
  2. Read the user manual : Check the user manual for your stroller. It may contain tips for troubleshooting common problems and how to access different parts of the stroller.
  3. If you choose to repair yourself: Make sure you have the necessary tools and any spare parts

When considering repairing your stroller yourself, take into consideration the difficulty of the repair. Even if the idea may seem more economical or save you time at first glance, if the repair is not done well it risks wasting more time, immobilizing your stroller, and ultimately no longer being very economical.

The Biicou solution: Simple and effective that adapts to parents

Biicou repairs

Having your stroller repaired with Biicou is a very simple and convenient process. Much more than our online offer of reconditioned children's items, we offer to have your strollers repaired at home (for residents of Paris), at our reconditioning workshop or in one of our two stores (Ermont-Eaubonne and in the 16th century)

  • Have your stroller repaired in one of our Parisian stores

To have your stroller repaired in one of the Biicou stores, you can go directly to the store during opening hours (10 a.m. to 8 p.m. Monday to Saturday, Sunday being our day of rest). All you need to do is bring your stroller with you.

At the store, you will be greeted by our smiling team who will be able to carry out the repair on site. Explain to them in detail the problem you are having with the stroller. The more specific you are in your description, the easier it will be for us to understand and resolve the issue.

Most of the time repairs can be carried out immediately and in less than 30 minutes. However, if spare parts are not available on site, or if the problems require more time, we offer you a replacement stroller so that you cannot leave without your child's preferred means of transport.

While waiting for the repair to be completed, you can discover our range of second-hand or Made in France items. A little overview of our store here

Ermont-Eaubonne store

Address : Cora, 1 Av. du Président Georges Pompidou, 95120 Ermont

Hours: Monday to Saturday 10 a.m. to 8 p.m.

Telephone: 01 79 51 51 90

Store in the 16th arrondissement: Opens soon

  • Have your stroller repaired at home or in the workshop

Biicou reconditioned childcare

Step 1: Go to the Repair area or click directly here

Step 2: Complete the Form

Once on the page dedicated to stroller repairs, you will need to fill out a short form. This form collects essential information about your stroller (the brand, model, some photos) and the problem you are experiencing. Try to be as precise as possible in describing your problem to help our team of repairers understand your problem and best estimate the necessary repairs.

Step 3: You receive a quote by email

After submitting the form, Biicou takes care of everything, we will send you a quote by email within 2 days max. This quote will provide you with all the necessary information regarding the repair cost, processing time, and other important details.

Step 4: A phone call to arrange an appointment date

Step 5: Repair directly at home or at our workshop

If you prefer, Biicou offers a home repair service in the center of Paris and its surroundings (Paris and its inner suburbs). This means our team can come to your home to carry out any necessary repairs, providing you with maximum convenience.

Otherwise we have a workshop located in Villetaneuse, where we also recondition equipment.

Detached pieces

If you have the skills to carry out the repair yourself, we also offer original spare parts for strollers from brands such as Bugaboo (Biicou official Bugaboo after-sales service), Babyzen, Cybex. You can find wheels, locking buttons, handlebar foams, and other essential parts to keep your stroller in perfect condition. Click here to access our spare parts page.

Having your stroller repaired with Biicou in Paris is therefore a practical and professional solution for parents. The process is simple, and our expertise allows us to guarantee you a stroller that leaves our hands in excellent working order. You can enjoy your walks with complete peace of mind with your little one comfortably seated in their stroller just like in their first days.

You can find an article written by us on how you can best take care of your stroller so that it lasts you over time .

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