1. Where do you deliver?
We deliver everywhere in France and also in Belgium! Whether you are in the center of Paris, in Lyon or in Brussels, you can now order your reconditioned second-hand stroller. You can also find us in our physical store in the Cora shopping center, at 1 Avenue du Président Georges Pompidou 95120, in Ermont. In addition to large reconditioned items, you will find in our store, toys and games Made in France and reconditioned for children.
2. Is the price negotiable?
All our prices are studied and fixed in advance. Thus, and for reasons of uniformity and equality and simplicity, they are not negotiable.
3. How are prices calculated?
The price set depends on many parameters: its condition, the brand, the model, its age, its cost of repurchase, disinfection, and packaging. Finally, all the operations that we carry out on the stroller, for example, will have an effect on the price.
4. What do the crossed out prices on product pages mean?
The crossed out prices correspond to the price of the product when it was placed on the market by the brand
5. I can't find a product
If you cannot find a product, this means that we do not have it or no longer have it in stock. But come back to our site regularly, we have new strollers, new deckchairs and many other items every day.
Or follow us on Instagram, to be kept informed every week of restockings.
6. What does “perfect condition”, “very good condition” or “good condition” mean?
Perfect condition: Product that has generally not been used and has no visible defects
Very good condition: Product having already been used with some slight scratches or marks
Good condition: Product having already been used with notable signs of wear
For more information on the grades we offer .
7. How often is it posted online?
Every day, our small team is responsible for receiving, dusting and checking all new products that arrive. Once beautiful photos have been taken, new products are added, for you, to our site.
8. Are the items guaranteed?
All our items are guaranteed for 1 year.
9. Can we have additional photos of the products before purchase?
Our team makes sure to take photos of the items from every angle. If there is a defect, we also take photos of them in order to have a perfect representation of the product. If in doubt, we advise you to refer to the item condition and grades page here .
10. Is the device sold in its original packaging?
In the majority of cases, refurbished items are not sold in their original packaging, the box was thrown away by the family or is too damaged to be sent as is.
11. Can I reserve a product?
You can indeed reserve an item by contacting our customer service ( contact @biicou.com ) in order to discuss the subject