1. After receiving my item it does not suit me. What solutions do you propose?
If the item received does not suit you, you have a right of withdrawal. You therefore have 14 days to change your mind.
2. I have a problem with my package (product received that does not correspond to that ordered, product broken on arrival, product forgotten, etc.)?
Unfortunately, this type of situation can happen even if it remains minimal. So for any problem, contact our after-sales service as quickly as possible at the following address contact@biicou.com so that we can consider your request as quickly as possible.